- Guests who booked on your booking site get an email the day after checkout: How was your stay?
- For other stays (walk-ins, Facebook, repeat guests), open the reservation and click Copy review link under Guest review, then send it by Messenger, text or Viber.
- The guest picks 1 to 5 stars, writes a few words if they like, and chooses how their name shows (e.g. Maria S.).
- You get a notification. Go to Settings → Direct booking → Guest reviews and click Show on my site, or Hide. You can also Reply.
Approved reviews appear on the place’s page with the stars, the month of the stay and your reply, and the average rating shows on the place’s card.