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Tenants & rent

Collect rent: pay links, reminders and confirming payments

Each tenant gets a private pay link to see what’s due and send proof of payment; you confirm in one tap.

4 min readOpen in BahaySuite

Send the pay link

  1. Open the lease. In the Tenant pay link card, click Copy.
  2. Send it to your tenant by Messenger, Viber or SMS. It works on any phone without a login.
A lease page: overdue notice, monthly rent and balance, the list of charges, and the Tenant portal card with the pay link and Copy, Preview and Remind.

On the link, the tenant sees what’s due and how to pay you. After paying, they fill in Already paid? Tell your landlord with the amount and GCash reference or a receipt screenshot.

A tenant’s pay link on a phone: what’s due now, and the accounts to pay to.
What your tenant sees on their phone.

Confirm a payment

  1. You get a notification. Go to Payments → From tenants & guests (it shows a count).
  2. Open the payment and check the proof. If the amount received is different, change it.
  3. Click Confirm and record, or Reject with a reason.
Payments, From tenants and guests: a tenant’s GCash payment with its reference number waiting under To check.

Confirmed payments go to the oldest unpaid charges first, and the tenant can print a receipt from their link (what a receipt should say). QR Ph payments through PayMongo confirm themselves.

Remind a tenant

Automatic reminders follow your settings in Settings → Payments. To nudge someone yourself, click Remind on the lease and choose Copy message to paste into Messenger or Viber, Send text to text it from BahaySuite, Text from my phone (any network), or Email. See Text reminders.

Record cash or other payments

Paid in cash? Click Record payment on the lease or on the month’s charge.

Still stuck? Message us and we’ll walk you through it, in English or Tagalog.

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